Showing Posts For Steve.1802:
I was hoping someone on the forums would have an answer to my problem.
I have played GW2 on this computer before with no problems. But as of recent I been having an issue trying to play.
After I put in my log in info, press play, and accept the terms I get a black screen; No audio, no video, can’t alt+tab, can’t Alt+ctrl+del. I have to hard reset my computer.
My drivers are up to date and I tried all the solutions given to me by tech support.
-wired connection
-adding -windowed at the end of the extenstion
-changing compatibility mode
-running as admin
I even went as far as to factory reset my computer to day one settings + reupdate the drivers again
I have attached my dxdiag, system info, and gw2 test
my compuer; or laptop is an Alienware M17x R3 with AMD Radeon HD 6900M Series graphics.