Showing Posts For Stix.5246:

Game disconnects every minute or two

in Account & Technical Support

Posted by: Stix.5246

Stix.5246

i have never used the mobile authenticator on my account if thats whats being refered to, nor can i find the option to disable it which i assume is because ive never installed/used the app.

am i right?

That would be right.

I’m getting disconnects without an authenticator about every 20 minutes which leads me to believe it’s not an authentication issue. This is immediately after todays patch. I also noted that my valid connections in my account settings led to an error. when I tried to disconnect them. (https://account.guildwars2.com/account/security/)

Page not found
Host
account.guildwars2.com
URL
/account/security/disconnect
JsSrv3/6253001.16765 Instance/14.371062264

Not sure if relevant.