Update: 4 February 2013
130127-000208 Agent responded today; your friend’s account has been compromised; please have him follow the steps provided by the agent in the ticket response.
Hello! I finally had my account restored yesterday, although it was restored to the point that it got banned. Once the ban was re-lifted, I logged on to of course find it in the state that I had it when I got it back the first time. Is there any earlier point it can be restored to?