Awesome, thanks Gaile.
Trying to have as much info lined up and ready “just in case”
Bailey, the game key is included on the email from Anet when you buy directly from them, just don’t erase the email
Showing Posts For Taegu.1420:
A guildie was banned recently for sending money to another person so they could get the achievement. He sent in a ticket and was able to get his account back.
When they replied to his original request Anet support asked him for his game key, a character name and the creating date of the account. Now he bought his account straight from Anet’s website and he still had the email so he was able to get his account creating date pretty easy.
My problem is I have 2 accounts that were bought from stores, one from Gamestop and the other from Walmart at 2 different times and in cash.
I have the game keys saved for both accounts but have no idea the creating dates for either of them. I have not had any problems yet but if a problem does arrise I don’t want to not be able to get my accounts back.
So my question is, is there a way to get the creating date on your account or if you don’t have that information will Anet take some other form of information?
(edited by Taegu.1420)