Showing Posts For Tal.2813:

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Tal.2813

Tal.2813

so someone is doing phishing attempts through the guildwars 2 official website?

No, they’re spoofing ANet’s email address and sending you to a fake site made to look like Guild Wars 2. It would be hard to steal login information if the link took you to a website that didn’t at least try to look like it was legit.

i see. well i swore at them as a reply on my phishing email and it ended up on this website as a support ticket haha. they responded first and created it. oh well, i updated the ticket through this site, see what they have to say about what happened.

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Tal.2813

Tal.2813

alright, thanks. no i dont really have any concerns really, just wondering why they keep sending me emails telling me to click on stuff. im no stranger to this since ive been playing MMO’s since 1999, but since the same email is listed under my account with them opening up a ticket, and sending me that email without me having any open tickets for 4 months, just wondering what is going on.

i will talk to them and see what is going on. thanks.

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Tal.2813

Tal.2813

why are these “phishing emails” located under the my stuff tab on this website? these phishing attempts are from the official website? this is the email i have, not having made an open ticket in over 4 months and no outstanding ones.

to clarify, this is the message i have when clicking on the SUPPORT and MY STUFF tab on this exact webpage.


Greetings!

It will be
ongoing for further investigation by ArenaNet’s
employees.

We are
concerned about whether your account has been stolen. In
order to guarantee the legitimacy of your account, click
the link below.
< I deleted it>

Once your
account authentication has been completed, we will check
your account and let you know what we can do for
you.

Need help or
have questions about your account? Visit our support
site:
<omnomberries!>

The Guild
Wars 2 Team

(edited by Tal.2813)

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Tal.2813

Tal.2813

so someone is doing phishing attempts through the guildwars 2 official website?

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Tal.2813

Tal.2813

okay so lately ive been getting a bunch of emails, click this, verify that, bla bla, but under “My Stuff” on this website, it says exactly that and i am wondering WHERE this is coming from,

now like i said this is under my guild wars 2 account support and it has that exact email. you guys get hacked into or something? Here is the FULL email i received many, many times.

Greetings!

It will be
ongoing for further investigation by ArenaNet’s
employees.

We are
concerned about whether your account has been stolen. In
order to guarantee the legitimacy of your account, click
the link below.
< I deleted it>

Once your
account authentication has been completed, we will check
your account and let you know what we can do for
you.

Need help or
have questions about your account? Visit our support
site:
<omnomberries!>

The Guild
Wars 2 Team