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Linking Issues/Questions [merged]

in Account & Technical Support

Posted by: Talcarian.5369

Talcarian.5369

Well, I’ve been searching multiple websites, and even the official GW & GW2 website, and I couldn’t find an answer to my problem, so I hope this is the right place to post.

I haven’t played GW for a long time, so when the release of GW2 came out, I got pretty excited, so I went back, and started to play GW again.

Well after I read you can link GW to your GW2 account, I went ahead, and did it for the special awards etc.

Now the thing states after I linked them, I now use the same e-mail & password for GW that I use for GW2.

Well now here is where the problem occurs. I can’t purchase stuff on the GW store, as it always gives me a Security error, and I can’t log on to my NCSOFT Master Account, as it says my username & password is wrong, since I know have to use the e-mail & password that I use for GW2 for GW now.

I even tried using the original username@ncsoft & password I had before the merge, and I still can’t get in or do anything.

So is this an issue that is being worked on, or has anyone else encountered this problem to!?