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Unhacked myself! Self-help worked!

in Account & Technical Support

Posted by: Talisen.7914

Talisen.7914

Unfortunately, it currently just unlocks those of us who had only our passwords changed. However, on the bright side, it does clear up some tickets, which may help the turnaround.

Unhacked myself! Self-help worked!

in Account & Technical Support

Posted by: Talisen.7914

Talisen.7914

If you can “unhack” yourself, then don’t you think a hacker could “rehack” your account?

It would be a bit more difficult now that I was able to authenticate. I was never able to before, I kept getting errors.

I’m sure there’s a way! I’m just happy I’m back in… and crafting some newbie armor… :-)

Unhacked myself! Self-help worked!

in Account & Technical Support

Posted by: Talisen.7914

Talisen.7914

SSlick,

I got that first as well. I just kept trying, got a drink, and tried again and it worked.

Unhacked myself! Self-help worked!

in Account & Technical Support

Posted by: Talisen.7914

Talisen.7914

Hello! I wanted to share with all those feeling as helpless as I did. I was able to “unhack”!

I was trying to login and getting the “Invalid password” error, since Sept 2nd. Needless to say, I had a ticket opened, and was getting quite frustrated.

Well, today I tried the new “self help” system, and it worked!!!!!

http://en.support.guildwars2.com/app/answers/detail/a_id/9222

I’ve got a shiny new password, totally authenticated (which i couldn’t do before). Of course, I’m naked now, and have no money, but hey I can log in and use my “town clothes” more :-)

Good luck guys. I know how annoying it can be, but I want to go log in and finally kill things with my wife again… with no armor… :-)

Talisen