Guild Wars 2

Works fine for my friend now too, thanks for getting this sorted so fast

Good news! Thank you for letting me know

Thank you Gaile Gray, I will tell him to do that.

Paulytnz; The problem isnt in the client, the problem is that he cannot create an account on the website.

He bought a digital copy of the game

Hello.

My friend just bought the game and is now trying to create an account but just keeps getting the same error every time. This is the error:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
[21:02:39] fiskenbengt: <Error code=“48” module=“3” line=“339” text=“callback (): TypeError: Cannot call method ‘toLowerCase’ of undefined TypeError: Cannot call method ‘toLowerCase’ of undefined at Templates\EJS\Register\_birthday.ejs:24:32 at Object.render (Library/core-template.js:185:15) at Templates\EJS\Register\account.create.ejs:9:27 at Templates\EJS\Register\account.create.ejs:80:1 at Object.render (Library/core-template.js:185:15) at Object.reply (Library/sugar-reply.js:96:25) at Object.failure (Register/gw2.js:31:19) at Object.<anonymous> (Register/account.create.js:89:25) at Library/sugar-sts.js:114:78”/>

Can anybody please help us?