Showing Posts For Terwilliger.1529:

Dissatisfied with customer service

in Account & Technical Support

Posted by: Terwilliger.1529

Terwilliger.1529

Doesn’t necessarily mean he has a keylogger. I received two emails one morning indicating someone from China had attempted to access my account. I promptly changed the email my account is tied to and made a new password. Haven’t had any issues since. Scanned my pc to make sure and didn’t find a keylogger. I am guessing some other site I use got hacked and I used the same email/password combo.

So I get all those annoying emails one after another that your account has been attempted to be logged into from blah blah blah id in china…great yall are stopping em even after 100s of attempts.!

His problem appears to be that he didn’t change his email/password after receiving hundreds of emails indicating someone attempted to access his account.

Unauthorized Login Attempt

in Account & Technical Support

Posted by: Terwilliger.1529

Terwilliger.1529

Just received two emails indicating someone tried to access my account. My question is does this mean they have my password or can this alert be generated by someone simply knowing my email address and trying to brute force their way in?

I will scan my pc just to err on the side of caution but I find highly unlikely that there is a keylogger on my pc or someone has both my email address and password for GW2.

A login attempt from the following location is currently awaiting your authorization.

Address: 222.136.8.71
City: Qinyang
Region: 09
Country: CN

Address: 182.120.81.161
City: Jiaozuo
Region: 09
Country: CN

(edited by Terwilliger.1529)