Showing Posts For Teshurr.5146:

PC DVD fails tin install

in Account & Technical Support

Posted by: Teshurr.5146

Teshurr.5146

Hi Inculpatus, luckily I have only one large drive, the bits of files we setup manually are in a directory I named Guild Wars 2 – but the huge download and install the game did is not in there.
After searching for anything from ncsoft – I found nothing., both program folders have no visually recognizable directories.
Search terms ncsoft, GW2, Guild Wars, do not find anything except the directory I made with a few small files.
So where did the game install itself to?
All last night the game would not connect to run, so I input a CS ticket.
This morning, the game connected and ran from the shortcut icon, nothing on my computer has changed, so it’s on NCSofts network side.
8 hours later, my ticket is not answered – guess they went to sleep also – that’s fine.

PC DVD fails tin install

in Account & Technical Support

Posted by: Teshurr.5146

Teshurr.5146

Peeps with similar issues, CS response:

Hi there Unhinged Carrot – First, I’d check to make sure this isn’t any kind of interference by any security software or firewalls.
This could also be an issue with closed ports (could you perhaps let me know the exact error code number you’re seeing?).
Guild Wars 2 requires TCP ports 80, 443, 6112 and port 6600 be fully unrestricted and accessible, both inbound and outbound. If you are connecting to Guild Wars 2 while on a campus, military, or business network, please check with your network’s administrator to verify that these ports are fully opened and unrestricted. If you are on a home Local Area Network (LAN), you will want to make sure that your network’s hardware is properly configured.

PC DVD fails tin install

in Account & Technical Support

Posted by: Teshurr.5146

Teshurr.5146

I recently purchased GW2, PC DVD, went to install, and it Failed to Download: Check connection error.

After going through customer service, doing the clientport 80 shortcut icon, the game connected, downloaded for an hour, and installed.

I go back the day after, the shortcut no longer works – won’t connect.
I also have no listing of GW2 in programs because it was not a normal client install, ie there is no way to uninstall it outside of a delete – that is bad.
And, I can’t find where it installed the game to, even if I wanted to uninstall it.

How typical is this of GW2? Anyone else have failed PCDVDs out of the box? I’d like to know, and are there any work-arounds you folks had to correct the problem if possible.

Thank you!

Reporting bots for over a month- nothing

in Account & Technical Support

Posted by: Teshurr.5146

Teshurr.5146

Good Stuff, eve-online has problems with bots also. Any GM could simply watch a bot at work and see it was a bot, takes about 5 minutes. They also did bot beat downs in groups / waves, that seems to be common practice. In eve-online, we could just suicide gank the bots and they would be dead, end of botting. 8-)