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Is this it for GW2 and mac client?

in Account & Technical Support

Posted by: TheSocrates.4768

TheSocrates.4768

Gavian,

Thanks so much for the reply and explanation of where you are in the Mac development process. It really is appreciated. Two things:

1) It will take a lot more than 1 post to right/calm/appease/truly help all the Mac people with issues. Someone should really be here from your company on these forums to help Mac users. Without that support for a “support” forum, it’s really just not right. You may lose a customer, like myself, who is truly having some issues with the client, and who only uses Macs. (I know Guild Wars 2 is only a one time buy, so you may have already got my money, but I was really considering putting some funds into that gem store…)

2) To talk like you did, although it was greatly appreciated, about some of the technical stuff your team is doing, is enlightening, but it doesn’t really help someone like me who is nowhere near tech-wavy. Mac users may start flocking to this post because someone finally responded. You may want to communicate to Mac users in a way that is not so techy, so that everyone can understand.

Thank you again for posting, like I said, it is much appreciated.

Best,
Michael

(edited by TheSocrates.4768)

Problems After Patch

in Account & Technical Support

Posted by: TheSocrates.4768

TheSocrates.4768

I’ll try that. I did it last night but not this morning after getting in finally. Going to work now though so I’ll have to try tonight. Thanks!

Problems After Patch

in Account & Technical Support

Posted by: TheSocrates.4768

TheSocrates.4768

1) Had to do account verification through email after trying to login
-Tried to open ports, didn’t work
-Saw that I had to delete GW2.tmp, somehow managed to do that, but then restored it
-After 20 tries or so of the email verification not working last night, this morning, on the first try, for some reason it did

2) Game not opening
-When I try to open the game from my applications, or from finder, or from some other place (Anywhere basically) either:
-The game does not load at all (no activity seen)
-I get an error message (-1712 error: screenshot attached)

Really frustrating. I’m new to GW2 (a week and a few days) and this is almost making me want to move on. I’m really bad with computer problem-solving. Can anyone help me out?

Note: I have Mac OSX 10.9.4

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(edited by TheSocrates.4768)