Showing Posts For Theden.1237:

Why is the Mac client being ignored?

in Account & Technical Support

Posted by: Theden.1237

Theden.1237

Diabluz, firstly thank you for posting our Mac concerns on the general tech support thread. I agree that us Mac users are not receiving the same level of customer service as our Windows friends. I am hoping this cross thread will get some attention.

Personally I purchased this game for my MBP only after the Mac version was released as I do not own a PC and therefore cannot play until the fade to black screen issue is fixed.

Heres hoping for a quick reply from someone at ANet.

3 months and still the same bugs?

in Account & Technical Support

Posted by: Theden.1237

Theden.1237

Speaking from a MBP owners point of view GW2 for the mac was not free for me. I do not own a PC and purchased the game only when the mac version came out. So personally I paid full price for a broken version.

I have tried the “delete GW2/Application Support” folder mentioned in a few places on this forum to no avail. GW2 crashes/freezes/black-grey screen for me after 5-15 minutes of game play or on occasion when I am changing zones or using waypoints.

Would have been nice for them to have fixed this common bug before the christmas rush and all us new players who now have a negative first impression.