Guild Wars 2

I hadn’t played this in a bit, due to holidays and work related issues. But when I took my break, I remember seeing helmets on people, this week I have noticed NO ONE wears helmets. Which at first wasn’t a big deal, but now that I have a cool helm and talking to some NPC’s (who are bald cause no need when helm covered), its just weird. The toggle switch to turn off and On (which I saw above) I think should be revamped as to let us turn them on and off for character in Cutscenes as well.

I understand this isn’t a game breaker by any means, but its something that’s been slightly pulling me out of my story cause it just looks weird. I try to over look it, but when a random guard pops into the conversation with no helm on or when we pop out and helms are magically on, throws me off. I dont’ know why they decided to turn them off in the first place for players. I have a helm that’s got a cool Gem right in the middle, no one can see it in game, but the conversations it would be right there looking good.

Please look to bumping this up a bit so the immersion may continue on for myself and many others. Other than that, I love this game!

When you go to the support page, its specifically tells me, login account name, then in parenthesis it says, is usually your e-mail..which i made my account like a week ago and it was set up for my e-mail. trust me, i’ve done just my user name and just my e-mail i get same issue. Thanks for trying though

Evening, first off i want to say i love this game, however…the past week i have been trying to put in a ticket for an in game issue and even doing that is a chore for some reason. I couldn’t use my GW2 account info so i was informed to make a Support account, which i did. (Also i must mention, i really just want a phone number, it would be so much easier). So after i made the account and couldn’t find a number i put a ticket in lettign you know i hadn’t recieved my digital deluxe items yet. Once i did that i got an automatic response (cool, system is working, or so i thought).

Next day i checked my e-mail to see if i had a reply, nothing. So i went to my support account to check there (also i must say, that captia you use for security sucks, i can’t see half of them nor the audio ones as just as good, how does that help anything but keep me out of my accout, and must it use it each time i click on anything!) So as i tried to log in and enter the captia, it says my account info was wrong or its disabled. I clicked the link in the e-mail and it gets me in right away and i see my tickets.

Then the next day i get a response tellign me to make a new ticket and close the first one, so i go to log in again, info is wrong, might be disabled. tried the link, it gets me in but im not “logged in” so as i try to make a new ticket i have to log in and info is wrong.

There is a tab in the support saying having support login issues, click here, i do so it can reset my password. The next day i use the new password, nothing works..im getting annoyed and really frustrated. I then go to log into my game, it now says my password is wrong, i try the new one for the support site, it gets me into my game. YOU CHANGED MY GAME PASSWORD WHEN I NEEDED MY SUPPORT ONE!! So i changed that back and still can’t address my original concern. So with that, please remove the captia, or clean it up a bit. Put a phone number on the site so i can avoid this BS support account creating locking whatever..and please just help me. Im not asking much. I just want what i paid for and the support issue is killing me and pulling me away from the game when i could be playing instead of writing this.

Thanks for your time, again game rocks, but i just want my stuff please. I might try to make a new support profile, but i put my phone number there so you can call me or unlock it or something. Have a great weekend!