Showing Posts For Tigralily.7289:

Gem Purchase/Redemption Issues [Merged]

in Account & Technical Support

Posted by: Tigralily.7289

Tigralily.7289

Well I found a work-around for the gem store problem. I logged into the game using my son’s windows computer and bought gems. It is really annoying that I had to do this because this is an issue that you would think Anet would fix quickly as it is losing them money for every Mac user that can not buy gems.

Please Anet fix the gem store to work with Mac.

Gem Purchase/Redemption Issues [Merged]

in Account & Technical Support

Posted by: Tigralily.7289

Tigralily.7289

I would love to be able to purchase gems to get be able to boost my vault stacks to 500, and I would like some mini’s so this really really needs to be fixed asap, or you need to give us a raincheck to be able to purchase items if they expire from the tp before we are able to get gems.

I have tried to purchase gems several times a day since the patch, this is frustrating.

Gem Purchase/Redemption Issues [Merged]

in Account & Technical Support

Posted by: Tigralily.7289

Tigralily.7289

  • What make or model of Mac are you using?
    27 inch iMac
  • What OS are you using?
    Mavericks
  • What version of the OS are you using?
    10.9

Same here, everything on the Mac and the game are current.

TgUpdate 1.11 everytime i open the launcher

in Account & Technical Support

Posted by: Tigralily.7289

Tigralily.7289

I will try that workaround, although my camera has alway fixed before with just a log out and back in.

Gem Purchase/Redemption Issues [Merged]

in Account & Technical Support

Posted by: Tigralily.7289

Tigralily.7289

usually when anything in the BL window doesn’t load, i restart the game until it does. that shouldn’t be a solution though. anet should fix this. ;/

The inability to purchase gems started on Tuesday and has continued through multiple log ins and my computer is shut down each night and restarted each morning. So this is something that Anet needs to fix along with the further issues that have started since last night.

tgupdate 1.11 each time I launch

in Account & Technical Support

Posted by: Tigralily.7289

Tigralily.7289

I am having the same issue. Not been able to buy gems since Tuesday and now I have this special little loading bar before I get the start menu. My mouse is doing the super turn thing but is also only allowing me to look either straight up or straight down.

TgUpdate 1.11 everytime i open the launcher

in Account & Technical Support

Posted by: Tigralily.7289

Tigralily.7289

As I log in this morning I now have this new little downloader window before I get to the start menu. And now my hero window is open as my character loads in and my screen view is point either straight up or straight down and spins madly when I try to turn, thus making the game unplayable. I logged out and back in 4 times (even did a system reboot between logs 3 and 4) to the EXACT same results. Game was running fine last night except for the gem store purchase problem, but whatever they did last night has broken the game.

Gem Purchase/Redemption Issues [Merged]

in Account & Technical Support

Posted by: Tigralily.7289

Tigralily.7289

Same problem with the gem store and now today with some other major issues I can not even get the gem store to load.