Showing Posts For Toadie.5283:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Toadie.5283

Toadie.5283

Thank you for at least putting my ticket in here: 120908-004831

I lost my cool during my forum post because it seems so weird to have my account restored only to have it permanently banned. It feels like a huge slap in the face and extremely demoralizing on what should but a fun game experience.

I know you guys are swamped, all I ask is just a little more in-depth look at the accounts being restored so that this issue doesn’t even have to happen.

Thanks for your continued hard work and I hope I can get my account back and running soon. I’ve missed playing with my friends and guild mates.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Toadie.5283

Toadie.5283

And btw, my original account name was Toadie.5281, not Toadie.5283. Is this an oversight as well?

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Toadie.5283

Toadie.5283

I was just given access back to my account from a hacker after a week, ready to get back to playing, and when I log in, I get this…

Your Guild Wars 2 account has been terminated for a breach of the User Agreement and/or Rules of Conduct. This action is permanent.

Reason: 20

This is completely unacceptable. How does something like this get past when you restore the account. Please fix this or give me my money back! This has been a pretty terrible experience. I enjoy the game quite a bit, but it’s starting to not be worth this hassle.

Here is the ticket info yet again.

120908-004831