At the moment, I feel really ripped off. I paid real money to purchase the Digital Deluxe just for the skill itself and I have not been able to use it, not even once.
I opened a ticket and got the standard copy & paste replies from the support team asking me to check the wiki game status updates. That being said, I see No mistfire wolf skill bug mentioned in there or any fixes for it coming soon.
Here is part of their ticket reply,
“In the meantime, we are aware of an issue that is preventing some characters from using the Mistfire Wolf elite skill after the Digital Upgrade has been purchased. This issue is being investigated and we hope to have a fix for this as soon as possible, however, we do not have an estimated time for when it will be implemented.”
If I knew this problem existed, I would NEVER have purchased this upgrade.
There is simply NO excuse that a Known glitch is still being made avaliable for purchase, especially with real money transactions. There should at least be a little notice or announcement at the site or trading post. This is just being irresponsible.
I love your game, I really do. But I’m sorry to say that I’m very disappointed in the way you guys handled this issue. It’s just poor customer service in my opinion.
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