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GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

23 days!
1169680:Cannot log in.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

12 Days!

1169680:Cannot log in.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

Did all of support take a vacation?

Now it’s been 10 days.

1169680:Cannot log in.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

1169680:Cannot log in. (7 days ago.)

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

1169680: Cannot log into GW1. Needs linking to my GW2 account.

[SELFSOLVED] problem with 1-2 files remaining

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

From West US and using -assetsvr “62.154.232.105” worked for me.

Here’s a list of server IPs if someone needs it.
http://gw2status.de/

can't downlad the installer

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

I was just going to post that I solved it with the help of a reddit post. The link from Inculpatus cedo.9234 is correct. I used -assetsvr “62.154.232.105” on my shortcut and it worked. Check http://gw2status.de/ for different IPs.

can't downlad the installer

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

I am using Google’s DNS. Both 8.8.8.8 and 8.8.4.4 for IPv4, and 2001:4860:4860::8888 and 2001:4860:4860::8844 for IPv6.

The issue is not in the resolver, it’s in the stalling of the data stream. The client is sending retransmit requests more often than it gets any data.

Is there a problem with their servers?

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

Having the same issue here, though my max is 30KB/sec. My speed test shows I could have 14MB/sec. 477x faster.

Also, it seems to be trying to eat the core it’s on. 100% core utilization. Why would it do that trying to connect? I’m not seeing that many packets going out. It’s burning it’s self up waiting by allocating and freeing memory apparently.

(edited by Umbrios.9316)

Download stalling (FIOS)

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

I am having this issue with Comcast. It’s not the DNS resolver, I’m using Google’s. The download starts and then slows down to 0KB/sec and never recovers.

can't downlad the installer

in Account & Technical Support

Posted by: Umbrios.9316

Umbrios.9316

Also having the same issue. Submitted a ticket about it.

This makes two tickets since I purchased the game yesterday.