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Gem Purchase/Redemption Issues [Merged]

in Account & Technical Support

Posted by: Unbeliever.9072

Unbeliever.9072

Macbook pro 13" early 2011, OSX version 10.9, 2.3 ghz Intel Core i5, 4 gb 13333 mhz DDR3, Intel HD Graphics 3000 384 MB.

Right before the new release I had difficulty redeeming gem cards with no luck trying to buy them straight from gem store. I deleted the folder, reset my browser, yada yada yada, finally got it to accept my gem cards.

Now when I click buy gems I get an empty brown pop-up window. When I click redeem I get the same window but it asks if I want to redeem an Item Code, click on that and I get a text entry box but that does not recognize the gem card codes.

Truly sucking the joy out of winters day celebration when I can’t give you real money for virtual goods.