Cant Purchase Gems today Purchased yesterday
in Account & Technical Support
Posted by: Uncrustables.9764
in Account & Technical Support
Posted by: Uncrustables.9764
I keep trying to buy gems with 3 diff credit cards and not one of the them works. also tried paypal. it said the payment failed. i just want gems.
in Account & Technical Support
Posted by: Uncrustables.9764
Also if i can, i would like to talk on the phone to really be able to explain this. Its so hard to explain over text but i want my account back so bad. Id pay anything.
in Account & Technical Support
Posted by: Uncrustables.9764
“So i have another account named scorpianos. I bought gems for it with my credit card and everything was fine. At one point a few weeks ago my credit card had fraud charges for alternative reasons. It was immediately canceled to protect me and my money. Without my knowledge, the charge for gems was canceled as well. I was unaware of the company refunding this money back to me. I was Perma banned a couple weeks ago for fraud charges. Mind that i have spent up to 300 countless hours on this account. I have created support tickets and called all the numbers i could find under Arena Net and NC. Support banned my tickets and my account from creating any more. I am willing to pay back these charges and literally do anything to get this account back. This is a last resort for me. I have consulted many other veteran players and they agree there should be a easy solution to my problem. Im really begging anyone or any admins to help me get my account back. I cant create a new character and start fresh. PLEASE
-Thanks so much for reading this
-Scorpianos”
This is my ticket provided off my email. I cant access my support account anymore to create tickets because that is banned too. [Incident: 130513-000214]
in Account & Technical Support
Posted by: Uncrustables.9764
Hi Gaile, i have talked to the ticket support and they have told me there is nothing i can do since i didnt dispute the charges. I dont know where to go from here.
in Account & Technical Support
Posted by: Uncrustables.9764
So i have another account named scorpianos. I bought gems for it with my credit card and everything was fine. At one point a few weeks ago my credit card had fraud charges for alternative reasons. It was immediately canceled to protect me and my money. Without my knowledge, the charge for gems was canceled as well. I was unaware of the company refunding this money back to me. I was Perma banned a couple weeks ago for fraud charges. Mind that i have spent up to 300 countless hours on this account. I have created support tickets and called all the numbers i could find under Arena Net and NC. Support banned my tickets and my account from creating any more. I am willing to pay back these charges and literally do anything to get this account back. This is a last resort for me. I have consulted many other veteran players and they agree there should be a easy solution to my problem. Im really begging anyone or any admins to help me get my account back. I cant create a new character and start fresh. PLEASE
-Thanks so much for reading this
-Scorpianos
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