Showing Posts For Urandal.6984:

About Credit Card refunds.

in Account & Technical Support

Posted by: Urandal.6984

Urandal.6984

You can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance. They will help you with your questions.

Good luck.

Thank you very much.

About Credit Card refunds.

in Account & Technical Support

Posted by: Urandal.6984

Urandal.6984

Dear Support Team,

I puchased the new expansion from TP at 31th, Oct with my CMB credit card. But, I received the expansion refunds today. Acctually I enjoy this game and DID NOT make any refunds request.

I’m sure all my purchasing info is right, and I don’t wanna make any trouble to you. So can you help me to check out the reason? If the purchasing was failed, you can lock expansion content of my account, and I would try another way to buy your game. I’m sorry about the trouble I made to you.

Wardrobe Bug

in Bugs: Game, Forum, Website

Posted by: Urandal.6984

Urandal.6984

thx, I got my missing Town Clothes

Wardrobe Bug

in Bugs: Game, Forum, Website

Posted by: Urandal.6984

Urandal.6984

I have brought the Witch outfit from the Gem Store before the Update at 15th, April, and all the pieces are equipped on my character Aurora Vesper. But, after the Update, I cant find this outfit skin in my Wardrobe, can u help me?