Showing Posts For Usul.2813:

this game makes my pc shut off every ten mins

in Account & Technical Support

Posted by: Usul.2813

Usul.2813

Problems like yours (without specs, dxdiag, arenanet.logs) are at the very, very, very bottom of the list.

The only way we can help you is if you let us help you.
I suggest reading up in the stickies about checking if your drivers are up to date, or give the mods a crash log or anything to work with.
Edit: Unless you get no crash log before your computer crashes.

No need to copy and paste, just type down what hardware you see.

Maincli.cpp (572) crash sense LAUNCH.

in Account & Technical Support

Posted by: Usul.2813

Usul.2813

Well, they are aware of the issue, as there are several posts about the same crash that have been acknowledged by PaulMarden. It appears to be a RAM/hardware issue, but many of those like you who have no errors in memtest and have tried everything else are still crashing.

It definitely appears to be on Arenanet’s side, as so many of us with this crash have different specs and have even tried completely different computers. No one had the issue in beta either, but it’s hard to figure out what the problem is due to the file extension and nature of the crash.

However, I can tell you that PaulMarden is looking into it.

Crashing solution found!(out of memory, weird errors, GW2.exe stopped working)

in Account & Technical Support

Posted by: Usul.2813

Usul.2813

@Mraz
Please don’t suggest that this will fix everyone’s problems, as I always play windowed fullscreen in any game and I still get the missing bones error and one BSOD. I believe it to be my RAM, but I’m waiting on some new sticks to try it out.

This is one solution, not THE solution.
However, I’m happy and jealous you got your game to work crash-free.

Edit: I still encourage people to try windowed fullscreen – it can’t hurt.

(edited by Usul.2813)