Guild Wars 2

Hello

I wrote it for a friend who does not have access to your account

His account has been hacked (e-mail/account name changed) 6 September or you can say that it is already a week without an account
Here ticket number: 120907-004649

Can you help me?

Hello

I wrote it for a friend who does not have access to his account

His account has been hacked (e-mail/account name changed) 6 September or you can say that it is already a week without an account, contact with support was not successful
He made ??a mistake, He wrote a couple of tickets, and for that he truly apologize and ask for intervention in this case

here’s the latest number of the ticket:

120911-001623

It is new but you can see when he sent the first tickets.