Hello, I’m writing from my friends account, because my own was hacked on 9.09.2012. My display name is Arhived.7862. I wrote two tickets, Incident: 120909-002892 and 120909-002845, but still got no response. My char is online it was transfered to another server, my guildmates see him every day. Can someone from suuport team please help me, or at least contact me and tell me why can’t I restore the access to my account. Thank you.