Showing Posts For Verse.7152:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Verse.7152

Verse.7152

[Incident: 120902-015078]

It has been over 5 days since my ticket was marked as “in review”

This makes it more than 22 days since I sent in my ticket. I have provided literally everything short of a DNA sample. I really don’t understand what could be taking so long. I have been patient and courteous. I just want to play this game.

Is there any way possible my ticket could perhaps fall under the eyes of someone who can actually help me?

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Verse.7152

Verse.7152

[Incident: 120902-015078]

It’s been over 2 weeks now. I think I have been more than patient.

I have provided you with more than adequate information to solve this problem. I don’t understand what could possibly be the reason for the wait time.

(edited by Verse.7152)

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Verse.7152

Verse.7152

[Incident: 120902-015078]
Serial Linking Issues. I would really, very much like to play this weekend.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Verse.7152

Verse.7152

Serial Code Issues.

Incident [120902-015078]

Thanks for all your hard work. I love your game.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Verse.7152

Verse.7152

I was having account issues (on a separate account) due to other reasons and have been unable to sign in to the game, the forums, or support. It has been this way for more than 5 days. But I had a guild member tell me that he saw me online recently. I am unable to make a support ticket, so I will refer you to my previous one.

Incident: 120902-015078

Players Awaiting Help [merged]

in Account & Technical Support

Posted by: Verse.7152

Verse.7152

Incident: 120902-015078

I accidentally stacked my retail code to the wrong e-mail. Now I am awaiting response, but I can no longer access my support account. I am met with the message:

“The username or password you entered is incorrect or your account has been disabled.”

So now I’m wondering if I was hacked on top of this.
You can still update me via the original ticket, as it updates me by e-mail. I just can not respond.