I was in a group with my a friend and i crashed but luckily i was able to get back with him after crashing about 5 times or so through out the end boss. I crashed at the end and then was able to get back to him and they killed the boss. I was looting the end chest and the gear was showing then the chest disappeared and i did not click the loot yet but then it disappeared before i could loot it. So basically i am saying if i do not get my loot, I am asking for a refund for a few reasons that I will not go into here. But I am very disappointed with the event and the game.