Guild Wars 2

This problem appears to be an ongoing problem with installing the game and downloading updates in the central United States.

The issue is that patching will either come in extremely slowly (0-30KB/sec) on a 110Mbit connection, or that the connection will fall to 0KB/sec and the patching client becomes unresponsive and needs to be end-tasked in Windows.

I’m not sure how regions for patching are laid out by you guys, but my location is Chicago, IL.

The evidence that this issue is on the end of the patch servers is that if i sign in to VikingVPN in NYC i get 6-11MB/sec (megabytes, not kilobytes) on the exact same connection with the exact same settings.

I’m not sure what the issue is for the central US, but i’ve found multiple discussions around the internet about this issue going back as far as 2012. Perhaps you have a bad host, perhaps you have a huge number of users in this region and it simply overloads the infrastructure, but it is problematic.

If I didn’t know to try to hit other nodes in the CDN using the VPN, it would have taken me days to install the game, rather than an hour. If I could have installed the game at all… It was so bad before connecting to the VPN that I had to end task and restart the client 6 times.

I can do additional testing if needed, but all evidence points to this being on the end of the patch servers, and is severe enough that i believe it needs attention.

Thank you for your time and if/when you look into this issue.