Guild Wars 2

Hello All I found a good read about account security https://www.guildwars2.com/en/news/mike-obrien-on-account-security/
If you havent read it do It doesnt solve the false positives and does not explain to me why I was banned. I already had followed the advice given.

Fabsm.5897:

Sorry to intrude in the thread, i haven’t been suspended but i wanted to share my opinions on the ban-wave that is scourging GW2.

Those that follows are my congectures and opinions.

First of all, i read about your activities, but i want to ask you, have you participated in obviously bot trains to get advantage of the faster loot? Like going from event to event in Orr, while in bot-only parties, only to get the karma/loot?

If i see a bot train, or even a single botter, i stop all activities and watch them, then report them and go away. This is a consolidated habit from other games (Ultima Online, for example), where GMs appeared at the very moment i reported the botters and usually unleashed their power on all people present…

This time, however, the GMs are not present. They see logs, they see your name doing the same activities. And then they mass-ban. You have to then prove your innocence, while being in the same place and time, doing the same things as the real culprits…

Then is the reinstatement: be sure that botters WILL submit a ticket to Support, and WILL plea for their case. They WILL swear their innocence. Why shouldn’t they?

I know this doesn’t sum all the cases in this thread, but most of them could have been hit in this way. Just be assured, when logs are then cross-examined, a real player is easily spotted (skill variation, dungeon armor, more than one weapon or pet present, etc.) and can easily be picked up from the botters that use the same patterns over and over.

I think that the step when your login message “changes” is this step, when they check your logs to be sure you’re a real player. If they go to unauthorized access, i think it is usually due to VPNs, proxies, or dynamic IPs or similar issues. They then release you (if you’re innocent).

So, i think i will stick to my present behavior to avoid bans, and hopefully when this banwave will cease, the real players, even the ones that were unjustly harassed by it, will have a cleaner game and an overall better game experience.

Best luck to you all for your reinstatements, at least for those that are really innocent

When I was banned I was not near another player I had not seen any obvious bots during the session. I was exploring and looking for platinum. i was not and never have botted or used macros. yet I was banned during game play. I have been restored without valid explanation. (they say my account was compromised) I had a 13 character password. and now it is 26 characters. I am new to MMO gaming but not new to computers. This process is flawed. Players should at least know why they were banned. If it was a mistake it should say so in the support log.
If I can be banned knowing I did nothing, why invest time and money and be banned again?
I think you provide good advice but based on my experience you could be banned too. You are making assumptions that this is a reasonable process I think it is a program that is not quite tuned yet and may never be. I accuse arenanet of botting.

Personaly, my account has been restored. Support says my account was compromised. I think this is a lie since I MYSELF was playing the game at the time that i was blocked. As far as I know you can’t login twice with the same account. I did not use a progrmable keyboard or any macros or programs. I have a luxeed keyboard and a microsoft scroll mouse.

I had a complex long password. my password is now 26 characters long (no it is not the alphabet).

So I am not playing the game until I know why I was banned. I have asked what the code 45:5:1:779:101 means.

I could just go back to playing but why? If my account can be banned at random without explanation. I can’t trust that I won’t be banned again. I have read people account of seeing a bot and described normal play as a bot. they stated things like not touching the foe with a dagger but still hitting them. My warrior often strikes without touching the foe. The biggest complaint I have seen is mobs of Rangers with bows and bears. I don’t care about a single player the mobs are the problem as far as I am conserned. they wipeout everything. But I have not complained i have reported bots. I have reported gold sellers. I have tried to support the efforts of arenanet and will continue to do so. But I want the details.

I think the management needs to be more transparent about the problem and work with the regular players to solve the problem. A rare false positive isn’t rare to the person being banned. The process is flawed and the players can help if they let us.

I know I was not botting. I dont know why someone or a program thought I was. Untill I do, I will not play. I will keep asking why I was banned.

As far as I can tell I have been banned for playing Guild Wars 2 I have never tried to stay in the game for an extended time I have only played the game with keyboard and mouse, neither of which is programmable. I have not used any macros or any programs other than the launcher. I was playing the game and my screen turned white and I received an error code 45:5:1:779:101. So i restarted my system and attempted to play I was told that i was banned for botting or violating the terms of service. I reported this to support and was given a support login separate from my account login. but I still cant play this is day 3. There has been no response from support. I can only assume that my playing guild wars 2 with my family has ended. I will not be investing any more time or money in guild wars 2. It irks me that I reported real bots that continued playing and I get banned permanently for something i did not do and I abhor.