Guild Wars 2

I have stupidly deleted the items I got for buying the digital deluxe version while fiddling around with the interface for the first time. Can these items be restored or do I have to just shrug it off to my own idiocy? Does the game come with stupidity insurance?

New to Guild Wars 2 after seeing a glowing review from Angry Joe, even went the digital deluxe route because he made the world sound awesome. I can’t log in. I can’t get help from support. All I see is Error 11:1001:2:1270 when attempting to log in and the option to recover the account which asks for my email address, the serial number, and a character name, I don’t have a character name because I haven’t been able to get INTO the game at all to make one. What a waste of 50 dollars.