Guild Wars 2

me too. but according to my experience, don’t be too optimistic as you will be banned permanently very soon.
You can only complain at here finally.

To all being wrongly blocked game players,
Don’t be too serious for this game anymore as what you want to complain is useless because they can never provide any evidence to prove why you are blocked.

Even you submit ticket or not, result are the same.
My case is similar, just minimized the game for a while, when you come back, they said you are blocked due to using 3rd party tool.
Ok, when you try to appeal by submitting tickets, after they hold for few more days but without doing anything, they will tell you are still being blocked and no more response for any other tickets you will apply.

So, leave this game as soon as you can and don’t stick on it and don’t recommend any games from this company to any other friends .