Showing Posts For WhatThePuck.5201:

Book of Secrets Skin Unlock Failed

in Bugs: Game, Forum, Website

Posted by: WhatThePuck.5201

WhatThePuck.5201

I’ve had the same happen with the Tome of the Rubicon. Created it in MF, no skin unlocked. What really angers me is that I’ve sent in 2 tickets and nothing was solved. First time, they had no answer. Second time, they essentially redirected me to the forums. I’m now really angry and hope they do something about this SOON.

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: WhatThePuck.5201

WhatThePuck.5201

I just verified the IPs of 2 of the messages, and they both come from China, with one in particular catching my eye in LookIP. It had “Lanzhou University” in the Company field.

Thank you for the confirmation.

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: WhatThePuck.5201

WhatThePuck.5201

Here’s the situation: I’ve been getting weird messages supposedly from ArenaNet with the content in [LINK REDACTED] I thought it could be some kind of phishing attempt, since after the first time I followed the mail’s link and input my information, I couldn’t log into the game with it.

But the thing is, I’ve been getting them from time to time and today, I decided to use an online link scanner and it gave me [LINK REDACTED] these results. I’m now in a situation in which I don’t understand what I should do in fear it’s a really elaborate phishing scheme, because the message doesn’t quite elaborate on the problem.

(edited by Moderator)