Showing Posts For WhoreOfBabylon.6845:
GW2 crashes sporadically.
Crash symptoms:
- GW2 UI freezes
- sometimes sound keeps stuttering
- sometimes I can alt+ctrl+del to the task manager and kill the process however the system fails to shutdown afterwards
- sometimes I can alt+ctrl+del desktop and GW2 send report dialog showes up and the process ended normaly after sending the report
- if I can’t use the task manager I need to use the reset-button (i.e. holding down the power button)
I had those issues in the beta weekends but they seemed to be fixed a while ago. I played a week from head-start without those issues. Two weeks ago the game started to crash constantly again. Then no crashes for one week and and now crashes are back. I’ve reported via in-game tool and web site but customer support doesn’t respond.
Since I’ve seen it running long time without crashes (e.g. a week), I don’t think this is a hardware or driver issue but due to some performance optimization attempts.
Dell XPS 15 (L502X):
Intel Core i7-2630 QM CPU @ 2.00 GHz
6gb of ram
2gb nvidia geforce gt 540m graphic card.
I have the exact same problem and the exact same computer except I have 8 gigs of ram.
Game crashing. Forced to hard restart.
in Account & Technical Support
Posted by: WhoreOfBabylon.6845
Every so often, about once every 2 hours roughly, the game will freeze all of the sudden. The screen doesn’t change color or anything. It just freezes on whatever image it was on. I have to hard restart. I’ve been reading threads with similar problems that suggest underclocking your gpu. Is this the same problem? If so how do I underclock my gpu?