Guild Wars 2

In response to 838089, I finally got a response this morning (Monday). However, they sent a reset password for my wife’s (this one, Willow Witch), which is not the account in issue, as can be seen, we have access to her account just fine. I replied to them with another possible Paypal invoice ID, I’m hopeful this can get resolved this time.

I am currently posting using my wife’s account, as I can’t access my account. I recently wanted to get back into GW@, I have access to to my yahoo/gmail (not sure which account it’s attached to). When I tried to do a password reset, using both emails, it asks for my serial code from the purchase, which I have.

I have now had a ticket in the queue with CS for going on 72 hours, haven’t gotten a single response from CS in over 24 hours (including in response to an email requesting the status of the ticket, because in the most recent reponse, one of the GM’s put this sentence at the end of his response. “Please be advised that further contact regarding this issue without the requested information may be closed without a response” Which seems incredibly misleading to me). I just wanted to be able to regain access to my account so that I can be able to enjoy playing the game with my wife while I’m on my days off.

The ticket # is 838089