Guild Wars 2

My computer was straight up rebooted from square one a couple weeks ago. Might as well have been opening the box for the first time. No downloads, no torrents, not even steam. Just straight this is the game, install it, play it. Computer is crazy fast now, loving it. But I have twice now had my account hacked. First time, kitteny password, my bad. Second time? After the virus scan, and having a history of playing mmo’s and never having this issue before even with kitten passwords? Something is going on and it is not on my end.

Got my account back Tueday night. YAY!
Try to get in today and the password is changed and can’t get back in again. FUZZY KITTENS IN A BOX!
For gods’ sake my password was military grade safe.
Original incident that was ‘resolved’.
Incident: 120909-000687
And here is the new one I opened for today’s problem.
Incident: 120920-004803

Edit to my post from yesterday. Apparently the incident number I posted was the one that got shot down for being a duplicate. So here is the ongoing one.
Reference 120909-000687
Status Updated
Date Created 09/08/2012

My account is hacked, my password has been changed and I am unable to log in to the game. I do not care about restoring characters. I do not care about getting back lost stuff. I don’t even care if you just delete the old account and give me a new serial code. I just want to play the dang game.

(Posted on my wife’s account.)

Posting this on my wife’s account since I cannot log in. Been unable to log in to my account since last Saturday night.
[Incident:120909-000943]
I have gotten 1 response that asked for my serial key, which I do not have anymore. Bought the game online, and the email with that info is gone. I don’t care if my characters are gone, stuff is gone, whatever. I just want to play again.