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crashes

in Account & Technical Support

Posted by: WouterT.7649

WouterT.7649

373BFFE8 00000000 00000000 00000000 008e5313 ………….S..

—> Error Logs <—
‘t unlink child ’0x010cdb’ from parent bone ‘lholsterhip’, there’s no bone with that name.
Model ‘0×082239’: Can’t unlink child ‘0×00f19e’ from parent bone ‘rholsterhip’, there’s no bone with that name.
Model ‘0×006347’: Can’t link child ‘0×00ced3’ to parent bone ‘mouth’, there’s no bone with that name. Linking to root instead
Model ‘0×006347’: Can’t unlink child ‘0×00ced3’ from parent bone ‘mouth’, there’s no bone with that name.
Model ‘0×0052b9’: Can’t link child ‘0×00ced3’ to parent bone ‘mouth’, there’s no bone with that name. Linking to root instead
Model ‘0×0052bd’: Can’t link child ‘0×00ced3’ to parent bone ‘mouth’, there’s no bone with that name. Linking to root instead
Model ‘0×0036a5’: Missing anim or fallbacks: uwddeath
Model ‘0×00f9a5’: Can’t link child ‘0×00cdc4’ to parent bone ‘righthand’, there’s no bone with that name. Linking to root instead
Model ‘0×006823’: Can’t link child ‘0×00ced3’ to parent bone ‘mouth’, there’s no bone with that name. Linking to root instead
Model ‘0×006640’: Missing anim or fallbacks: wwadart
Model ‘0×0052b1’: Can’t link child ‘0×00ced3’ to parent bone ‘mouth’, there’s no bone with that name. Linking to root instead
Model ‘0×00f9a5’: Can’t link child ‘0×00d080’ to parent bone ‘root’, there’s no bone with that name. Linking to root instead
Model ‘0×00f9a5’: Can’t unlink child ‘0×00cdc4’ from parent bone ‘righthand’, there’s no bone with that name.
Model ‘0×006823’: Can’t unlink child ‘0×00ced3’ from parent bone ‘mouth’, there’s no bone with that name.
Model ‘0×00f9a5’: Can’t unlink child ‘0×00d080’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×006833’: Can’t link child ‘0×00ced3’ to parent bone ‘mouth’, there’s no bone with that name. Linking to root instead
Model ‘0×0052b9’: Can’t unlink child ‘0×00ced3’ from parent bone ‘mouth’, there’s no bone with that name.
Model ‘0×006833’: Can’t unlink child ‘0×00ced3’ from parent bone ‘mouth’, there’s no bone with that name.
Model ‘0×0071f7’: Model has an unexpected compute reference count 3

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×679a
Version = 8.17.0010.1172
Description = AMD Radeon HD 7900 Series
Compat = 0×00000000
VidMem = 4095 MB

took some room, but this is the whole error code

crashes

in Account & Technical Support

Posted by: WouterT.7649

WouterT.7649

00827ABE e81ddce6 ff8bcfe8 4618efff 8b4f0485 ……..F….O..
00827ACE c975116a 4aba3c21 2601b930 212601e8 .u.jJ.<!&..0!&..
00827ADE fedbe6ff 8d4f04e8 4643e6ff 3bc3750a …..O..FC..;.u.
00827AEE 8b178b02 6a018bcf ffd08bbe e8000000 ….j………..

—> Stack <—
373BFD28 00827ac3 00000238 00000000 23fbebe0 .z..8……….#
373BFD38 11139be8 11139b68 23630800 373bfd74 ….h…..c#t.;7
373BFD48 00b49e24 00000000 12c18838 11139b68 $…….8…h…
373BFD58 013dc010 373bfd68 00828ebb 23fbebe0 ..=.h.;7…….#
373BFD68 373bfd9c 0082597e 00000001 23630800 ..;7~Y……..c#
373BFD78 00b4b6e9 00000000 11139ca0 00000000 …………….
373BFD88 373bfdac 00b4fe0b 23630800 11139700 ..;7……c#….
373BFD98 00000001 373bfdac 00b401dd 00000001 ……;7……..
373BFDA8 11139ca0 373bfdc0 00b4022a 00000000 ……;7*…….
373BFDB8 00000001 21f520d4 373bfdfc 00b3d10a ….. .!..;7….
373BFDC8 00000001 06d4af70 0172891c 0000001d ….p…..r…..
373BFDD8 00000005 0000000a 00000000 0172891c …………..r.
373BFDE8 01728934 00000174 0000001f 00000000 4.r.t………..
373BFDF8 00000080 373bfe14 00b3d31f 017288b8 ……;7……r.
373BFE08 00b339b5 3cfc7d80 0000001d 373bfe38 .9…}.<….8.;7
373BFE18 00411f5c 3cfc7d80 09c8d37c 373bfe74 \.A..}.<|…t.;7
373BFE28 0000000c 3cfc7d80 3ced9168 3ced9168 …..}.<h..<h..<
373BFE38 373bfe80 004157ff 3cfc7d80 00ae78bf ..;7.WA..}.<.×..
373BFE48 06d4bd88 06d4b960 00000001 00000002 ….`………..
373BFE58 00000002 00000008 373bfe7c 06d4bd88 ……..|.;7….
373BFE68 00000001 06d4bc84 00000000 09c8d37c …………|…
373BFE78 06d4b9ad 00000000 373bfeec 00ae3c9f ……….;7.<..
373BFE88 06d4b960 06d4b9b4 09c8d370 00000008 `…….p…….
373BFE98 373bfec0 06d4bd88 00000001 03445fe8 ..;7………D.
373BFEA8 00000000 754b3bf4 5dc3d6cd 00000001 …..;Ku…]….
373BFEB8 e3bed284 0000001c 0000001d 00000000 …………….
373BFEC8 00000000 00000001 03445fe8 023b869b ………
D…;.
373BFED8 00000001 7486270c 6e8c47c8 00000026 …..’.t.G.n&…
373BFEE8 5dc380e6 373bff24 00ae3ff9 5dc3812e …]$.;7.?…..]
373BFEF8 00000001 023b869b 03445fe8 00000001 ……;..D…..
373BFF08 80000003 373bfef4 373bf35c 373bff6c ……;7\.;7l.;7
373BFF18 008e5450 6ba57152 00000000 373bff44 PT..Rq.k….D.;7
373BFF28 00ae40cf 00000000 06f4fa80 0068f91f .@…………h.
373BFF38 00000000 03445fe8 00000000 373bff7c …..
D…..|.;7
373BFF48 008e52ed 06f4fa80 5dc38176 00000000 .R……v..]….
373BFF58 03445fe8 03445fe8 373bff50 373bff50 .D..D.P.;7P.;7
373BFF68 373bffc4 373bffc4 008e5450 6ba487da ..;7..;7PT…..k
373BFF78 00000000 373bff88 008e5395 00000000 ……;7.S……
373BFF88 373bff94 75a433aa 03445fe8 373bffd4 ..;7.3.u.D…;7
373BFF98 773b9ef2 03445fe8 414c77ef 00000000 ..;w.
D..wLA….
373BFFA8 00000000 03445fe8 00000000 00000000 …..D………
373BFFB8 00000000 373bffa0 00000000 ffffffff ……;7……..
373BFFC8 773f71d5 014d4d0b 00000000 373bffec .q?w.MM…….;7
373BFFD8 773b9ec5 008e5313 03445fe8 00000000 ..;w.S…
D…..

crashes

in Account & Technical Support

Posted by: WouterT.7649

WouterT.7649

Hello,

I am confused because GW2 is crashing while my PC is good enough. It happens only when I’m playing WvW. I hope somebody can help me with this problem! thanks in advance. (if you need any more info, just ask)
Specs:
Core i5-3570K @ 3,8 GHz
AMD radeon HD 7950 3GB @ stock
8 GB 1600 MHz RAM

error:
—> Crash <—
Assertion: Model has an unexpected compute reference count
File: ..\..\..\Engine\Model\Model.cpp(568)
App: Gw2.exe
Pid: 832
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 17583
When: 2013-04-07T18:49:53Z 2013-04-07T20:49:53+02:00
Uptime: 0 days 4:35:06
Flags: 0

—> System <—
Name: WOUTER-PC
IpAddr: 192.168.1.83
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 4381MB/ 8146MB 53%
Paged: 11145MB/16290MB 68%
Virtual: 1367MB/ 4095MB 33%
Load: 46%
CommitTotal: 5145MB
CommitLimit: 16290MB
CommitPeak: 5730MB
SystemCache: 4214MB
HandleCount: 22438
ProcessCount: 58
ThreadCount: 819

—> Process Memory <—
Private: 2347MB
WorkingSet: 2294MB
PeakWorkingSet: 2621MB
PageFaults: 22526849

—> Game Context <—
MapId: 95
Flags: 0×241
ElapsedTime: 01:24:44

—> World State <—
<WorldState BufferCapacity=“66443552” BufferUsed=“40264984” DrawCalls=“1254” Fps=“37” EffectLights=“0” ImageMemory=“48694936” Lights=“42” Materials=“317” OcclusionQueriesOccluded=“0” OcclusionQueriesStalled=“0” OcclusionQueriesUnoccluded=“0” Particles=“9910” Submodels=“1254” TextureLoadsPending=“0” TextureMemory=“-1422504297” Triangles=“719529” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“233577712” CameraPos=“-235.747, -12443.5, 246.321” CameraFwd=“0.636604, 0.769185, -0.0555906” MapName=“wZY+N.9QGsZ” MapNamespace=“+q8TU” MapSector=“IJwR+.4hA9s” MapType=“WvwGreenHome” MapFloor=“3” MapId=“95” MapTimeOfDay=“1.000000” PlayerFacing=“0.635589, 0.770371, -0.0505521” PlayerPos=“0.117642, -12158.5, 281.824” PlayerVelocity=“248.438, 301.27, -19.8242” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×10ec <—

—> Trace <—
Pc:00827abe Fr:373bfd5c Rt:00828ebb Arg:23fbebe0 373bfd9c 0082597e 00000001
Pc:00828ebb Fr:373bfd68 Rt:0082597e Arg:00000001 23630800 00b4b6e9 00000000
Pc:0082597e Fr:373bfd9c Rt:00b401dd Arg:00000001 11139ca0 373bfdc0 00b4022a
Pc:00b401dd Fr:373bfdac Rt:00b4022a Arg:00000000 00000001 21f520d4 373bfdfc
Pc:00b4022a Fr:373bfdc0 Rt:00b3d10a Arg:00000001 06d4af70 0172891c 0000001d
Pc:00b3d10a Fr:373bfdfc Rt:00b3d31f Arg:017288b8 00b339b5 3cfc7d80 0000001d
Pc:00b3d31f Fr:373bfe14 Rt:00411f5c Arg:3cfc7d80 09c8d37c 373bfe74 0000000c
Pc:00411f5c Fr:373bfe38 Rt:004157ff Arg:3cfc7d80 00ae78bf 06d4bd88 06d4b960
Pc:004157ff Fr:373bfe80 Rt:00ae3c9f Arg:06d4b960 06d4b9b4 09c8d370 00000008
Pc:00ae3c9f Fr:373bfeec Rt:00ae3ff9 Arg:5dc3812e 00000001 023b869b 03445fe8
Pc:00ae3ff9 Fr:373bff24 Rt:00ae40cf Arg:00000000 06f4fa80 0068f91f 00000000
Pc:00ae40cf Fr:373bff44 Rt:008e52ed Arg:06f4fa80 5dc38176 00000000 03445fe8
Pc:008e52ed Fr:373bff7c Rt:008e5395 Arg:00000000 373bff94 75a433aa 03445fe8
Pc:008e5395 Fr:373bff88 Rt:75a433aa Arg:03445fe8 373bffd4 773b9ef2 03445fe8
Pc:75a433aa Fr:373bff94 Rt:773b9ef2 Arg:03445fe8 414c77ef 00000000 00000000
Pc:773b9ef2 Fr:373bffd4 Rt:773b9ec5 Arg:008e5313 03445fe8 00000000 00000000
Pc:773b9ec5 Fr:373bffec Rt:00000000 Arg:008e5313 03445fe8 00000000 00000000

—> Thread registers <—
eax=373bf914 ebx=00000000 ecx=00000000 edx=00000048 esi=00000000 edi=00000000
eip=00827abe esp=373bfd28 ebp=373bfd5c
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 373BF8F4 373bfd14 00695525 00000000 373bf964
eax-16 373BF904 754ac40d 373bf964 754ac41f 373bf914
eax 0 373BF914 80000003 00000000 00000000 754ac41f
eax
16 373BF924 00000002 00000002 13883c40 373bf948
eax+32 373BF934 00bdfe1d 00000004 01663d54 0014d61c
eax+48 373BF944 00000000 373bf968 008e8ea7 373bfa10

—> Code <—
00827A9E 01689412 26016a02 56e8b42c ffff83c4 .h..&.j.V..,….
00827AAE 14683802 0000ba20 b83d01b9 c0c53d01 .h8…. .=….=.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: WouterT.7649

WouterT.7649

Hello,
I’m posting a message a friend of me wants me to post, because he can’t do it himself, because his account has been suspended for an unknown reason. :

“Hello Gaile Gray,
I’m waiting for 3,5 days for a respons. Why don’t I get an e-mail or something WHY my account has been suspended.

Ticket created: 11/21/2012
ID: 121121-000735"

Thanks in advance for the reply