I understand the need to get more information on the issue and make sure the fix work. However, this is not a beta anymore and this issue is not on a Test Server.
Quote: “While there are quicker ways to get rewards out to people who are missing them, it’s best we take the time to fix the underlying issues and allow the corrected code to issue the rewards in due time.” There is a quicker way to fix the paying customer issue, but you decided to use our accounts as testing accounts?
Yes it is a tempest in a teapot, but I wanted to share my point of view since I don’t believe it is the right way to take care of this issue. When everything else has been taken into consideration, we still pay to have access to the game not to help you test it.