Guild Wars 2

how long would i wait , i dont like to wait, i wish support would be great here, my guild would collapse without my leadership, my friends would had lvled till a lvl which i would be mock at.
i dont want to be mock at just because i attempt to login twice on a China network. and on the 3rd login, my account is ban.
this is wrong, and it not my fault!

help?

can someone please help me unban my account.
all i did was connecting to my Guild wars 2 account while in China.

i am sorry for playing game while at work. but come on…
!

Why is my account perm ban, after login to Guild Wars 2 in a business trip in China?

Now i am back to my country , i am not able to login and it is showing the perm ban status.

Please look into it, i did nothing wrong or against the policy that could anyway be voliate to the user agreement.

thanks.

char account: zeta centuari