Showing Posts For Ytlas.4190:

Day 3 of Account Closed for "May Have Been Accessed by an unauthorized individual"

in Account & Technical Support

Posted by: Ytlas.4190

Ytlas.4190

Furthermore on your Game Status update for 9/10 (the day this issue started for me), I read this little tidbit that led me to believe my problem might actually be solved soon:

“Customer Support
Our customer support team is prioritizing hacked accounts and other blocking login issues over other types of support requests. We’re currently responding to prioritized support tickets within 48 hours, and will soon be responding within 24 hours. "

That would have been funny had it been April Fools or something, but it was kind of a let-down faced with the forums having people waiting 5+ days for incredibly simple issues to be fixed, and especially considering my issue is a “blocked account login” which is supposedly one of these highly prioritized issues.

I know I’m probably coming across as kitteny (nice correction, forum), but it is really irritating to be online on voice chats and things with friends enjoying this great new game while I’m sidelined for days due to this kind of crap when all I want to do is enjoy the game I paid 60+ dollars for 6 months prior to release.

Just my two cents.

(edited by Ytlas.4190)

Day 3 of Account Closed for "May Have Been Accessed by an unauthorized individual"

in Account & Technical Support

Posted by: Ytlas.4190

Ytlas.4190

Same exact situation, word for word. Hate to hijack a little but, but I have literally the exact same problem, if there is a fix available, have had a ticket open since Monday.

ticket number: 120911-001236