Showing Posts For Zato.8245:

Cannot login to characters in LA

in Account & Technical Support

Posted by: Zato.8245

Zato.8245

I’m based in N.Ireland so not that far off the UK’s west side and I’m also BT as an ISP.

I really don’t think BT is the issue though as this problem only start occurring after the EoTM update and I have no lag (or no more than usual) in any other game like Guild Wars 1.

As I already said I also forwarded all ports for GW2 on my BT Home Hub.

Cannot login to characters in LA

in Account & Technical Support

Posted by: Zato.8245

Zato.8245

I have exactly the same problem.

Just to explain fully. I can login and load the client and get to the character selection screen but when I try to log-in to my character who was last in LA I will hit an endless loading screen.

So far the things I have done in an attempt to fix this with no results are:

  1. Verified/Repaired files a dozen times
  2. Error-corrected hard drive
  3. Deleted local.dat in AppData folder
  4. Ran complete system virus scan
  5. Forwarded all the recommended ports on my router/firewall

My main drive is an SSD so I’m used to zones loading within 5-10seconds.

I will note that there are two ways in which I can currently log-in with the character:

  1. Guesting on a different (low-population) server
  2. Logging on during morning/early afternoon when my home server is less busy

However, these aren’t really satisfactory ‘fixes’ because I want to play on my home server.

The endless loading screen also appears when I try to join my home borderland rendering it completely unplayable.