The main issue is that the feedback added by players are in most cases vastly different and in some cases contradict each other. So who should they listen to?
Yes, there’s a lot of contradiction and threads never arrive at a consensus on these forums. Which means that if you look to these forums for ready packed solution backed by common agreement you’ll be right out of luck.
But if you read deeper than that you’ll see that the good ideas do shine through as does the overall concensus of the community.
You only have to take a broader view of the WvW forum over the last month or so to for it to be apparent that:
- The Bloodlust buff has been a PR disaster
- GvG matters to enough people that it needs attention
- Imbalance between servers and its impact on match-ups is a huge issue
- The broken party functions and stone age commander system are ongoing issues
- There is a growing reaction against power creep in WvW
- The upcoming League is highlighting rather resolving all of the above problems
None of these things are new, they have all been apparent in these forums for a long time.
You asked “So who should they listen to?” Rather than follow a single instrument they need to listen to the symphony overall, because that’s where the bigger movements are played out and where the persistent themes will be heard. If Anet don’t have anyone who can do that for WvW, then they either need to get someone who can or accept that WvW will continue to be a difficult part of GW2.