You paid for an account – which is a pretty crucial distinction. Yes you paid for access to the game, but that doesn’t guarantee performance. Someone with a very sub-par windows computer could easily buy the game and have a not so great experience, or not even be able to play the game. Even more important is the fact that you paid for an account with the intention of accessing a client that is in beta.
Yes it sucks, yes they should pay a lot more attention to the OS X client. But people do need to be a little more reasonable about it, both players and Anet.
I completely disagree with your post. People didn’t blindly pay for access to the game. They paid believing that if they followed ArenaNet’s guidelines for system requirements they could expect reasonable performance. This is not at all comparable to having a sub-par computer.
While I knew it was a beta (I didn’t realize it was some cheap wrapper thingy) I think it was reasonable to expect that they were working to improve the client. I never imagined it would end up so ignored or that a year and a half later it would be even less stable.
Mac users have been more than patient and I don’t agree that we’re being even a little bit unreasonable.
