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Copy of GW2 bought in USA as gift - valid for use in Canada?

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Yay! Thanks! =)

Copy of GW2 bought in USA as gift - valid for use in Canada?

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Bought a box copy in the US for a friend in Canada- from everything I read, she will be able to use this without any issue in Canada. Can a rep confirm? Thanks! =)

Bought a copy of game for wife on 8/29, can't play and no response to ticket

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Yet another day with no contact from Support forces. Wife still outside the barricaded door, slathering and screaming things outside the range of human hearing. Oxygen and food almost out, don’t think I can last much longer…

Bought a copy of game for wife on 8/29, can't play and no response to ticket

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Thanks but that’s literally all we have, as the account was never fully created, and never got any type of email with any info. We cant re-enter the CD key either, it says its already in use.

Bought a copy of game for wife on 8/29, can't play and no response to ticket

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Guild Wars 2 is making my wife cry. ;_;

Serial Key Issues Resolved?

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Why is that the focus? Why arent cases being solved first in, first out? My wife bought this game on 8/29 and has been unable to even create the account successfully, and the fix will probably take 1 minute. We just need an account to log in with >=|

Bought a copy of game for wife on 8/29, can't play and no response to ticket

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Yes, waiting 8 days for a return email or contact of anykind here… with no end i can see in sight

Bought a copy of game for wife on 8/29, can't play and no response to ticket

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Nope. Totally new account just bought for wife. And she is po-ed she cant play, she loves this game

Bought a copy of game for wife on 8/29, can't play and no response to ticket

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

thanks guys! appreciate the help!

Bought a copy of game for wife on 8/29, can't play and no response to ticket

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Good idea, we did try logging in with the account we thought we had created after waiting for a while and seeing no email – but nothing would let us in and it actually says the email is not valid. And yes, it was actually a hotmail email

Bought a copy of game for wife on 8/29, can't play and no response to ticket

in Account & Technical Support

Posted by: Zuruck.1896

Zuruck.1896

Bought a copy of game for wife on 8/29, we went through the account creation process via a serial purchased from best buy, never got a an account/confirmation email and the trying to reenter serial just says it is already in use. Also, it also never appeared in junk folders etc.

it’s been sitting since 8/29. Please help.

Reference# is 120831-004430