Account Hacked? Permanently Banned? Post here! [merged]
in Account & Technical Support
Posted by: babylon.1647
Showing Posts For babylon.1647:
Customer andrew roberts via CSS Web 06/09/2012 12:06 PM
serial code.xxxxxxxxxxxxxxxxxxxxxxx
Customer andrew roberts via CSS Web 05/09/2012 07:05 AM
it would also appear that my account has been moved to a different server.
Customer andrew roberts via CSS Web 05/09/2012 06:45 AM
my display name was babylon.1645 when i created the account and now displays as babylon.1647 when i post on the forum.i have not changed this.
Customer andrew roberts via CSS Web 05/09/2012 04:33 AM
i have just tryed to log in after the patch and my account says it has been banned.i have recieved no emails or reason why this would be so.
could someone please enlighten me to the reason?
Reference Number
120905-003680
Status
Updated
Created
05/09/2012 04:33 AM
Updated
06/09/2012 12:06 PM
Product
• Guild Wars 2
when all is said and done yes we all have to abide by their rules but they also have a legal obligation to protect my personal details as well.
Many who are banned have had their accounts hacked. If your account is hacked, would you rather ArenaNet do absolutely nothing about it and let the person who stole your account run wild with it, taking everything? And perhaps selling your account?
no.i would like them to take action but keep me informed as to why and what they are doing.
what ever the supposed reason is the fact remains that i have not been told why my account has been banned.
people with offensive names have had their accounts suspended not banned and have been informed of such and while i am happy that you can continue to enjoy the game kezorian i can not through no fault of my own.lets hope you do not find yourself in the same situation in the future.
anyone else noticed that their display name has changed?
same as me haasisbaas.i haven’t even recieved an email to explain why after buying their game they have stopped me playing it.
my account was set up as babylon.1645 but as you can see is now set to babylon.1647 and has been moved to a north american server.nice to see that i have been banned through no fault of my own but that someone else is logged in and enjoying my game.
i have tryed to log on today after the patch and my account is permanently banned.i have recieved no email to say why and have not breached any agreement.
In wow or rift there would be someone i could speak to to get this sorted out in a matter of minutes.The whole sorry mess could have been avoided with a mobile authenticator.