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Crashing

in Account & Technical Support

Posted by: bassomitron.7821

bassomitron.7821

I am getting the same issue- except mine started when my computer crashed during patching. Now every time I load the launcher, it crashes and produces this report:

  • Crash <—*
    Assertion: Failed to load file.
    File: ..\..\..\Services\LoadHandle\LoadHandle.cpp(142)
    App: Gw2.exe
    Pid: 1392
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 15437
    When: 2012-09-05T11:48:01Z 2012-09-05T20:48:01+09:00
    Uptime: 0 days 0:00:05
    Flags: 0
  • System <—*
    Name: BASSOMITRON-PC
    IpAddr: 192.168.1.134
    Processors: 4 [GenuineIntel:6:10:7]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 6128MB/ 8043MB 76%
    Paged: 13172MB/16085MB 81%
    Virtual: 2963MB/ 4095MB 72%
    Load: 23%
    CommitTotal: 2913MB
    CommitLimit: 16085MB
    CommitPeak: 2990MB
    SystemCache: 2755MB
    HandleCount: 25389
    ProcessCount: 85
    ThreadCount: 1220
  • Process Memory <—*
    Private: 916MB
    WorkingSet: 124MB
    PeakWorkingSet: 124MB
    PageFaults: 96142

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

  • SerialLoader0 Thread 0×824 <—*
  • Trace <—*
    Pc:0085c60b Fr:0d0afef8 Rt:008330b1 Arg:000aff08 016347f8 01048972 0d0a0000
    Pc:008330b1 Fr:0d0aff14 Rt:0088e51a Arg:00000000 127c0e00 032d5460 00000002
    Pc:0088e51a Fr:0d0aff30 Rt:0064742f Arg:00000000 032d5460 00000000 0d0aff7c
    Pc:0064742f Fr:0d0aff44 Rt:008994fd Arg:127c0e00 8d784bce 00000000 032d5460
    Pc:008994fd Fr:0d0aff7c Rt:008995a5 Arg:00000000 0d0aff94 7546339a 032d5460
    Pc:008995a5 Fr:0d0aff88 Rt:7546339a Arg:032d5460 0d0affd4 775a9ef2 032d5460
    Pc:7546339a Fr:0d0aff94 Rt:775a9ef2 Arg:032d5460 7b6cddd8 00000000 00000000
    Pc:775a9ef2 Fr:0d0affd4 Rt:775a9ec5 Arg:00899523 032d5460 00000000 00000000
    Pc:775a9ec5 Fr:0d0affec Rt:00000000 Arg:00899523 032d5460 00000000 00000000
  • Thread registers <—*
    eax=0d0afad8 ebx=00000000 ecx=00000000 edx=0000003c esi=00000000 edi=00000000
    eip=0085c60b esp=0d0afeec ebp=0d0afef8
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 0D0AFAB8 656c6946 0064d005 00000000 0d0afb28
eax-16 0D0AFAC8 74e0b9aa 0d0afb28 74e0b9bc 0d0afad8
eax 0 0D0AFAD8 80000003 00000000 00000000 74e0b9bc
eax16 0D0AFAE8 00000002 00000002 141d13c0 00000280
eax+32 0D0AFAF8 2c323739 0000003c 0d0afe60 0d0afbe0
eax+48 0D0AFB08 0d0afb2c 0089d103 0d0afbe0 00000000

  • Code <—*
    0085C5EB 10566848 483d016a 02e8e74d deff83c4 .VhHH=.j…M….
    0085C5FB 0c688e00 0000ba48 a33d01b9 4c463d01 .h…..H.=..LF=.
    0085C60B e8b00bdf ff5e5dc2 0400cccc cccccccc …..^]………
    0085C61B cccccccc cc568bf1 8b068b50 10ffd285 …..V…..P….
    0085C62B c0741468 94000000 ba48a33d 01b9b4a3 .t.h…..H.=….
    0085C63B 3d01e87e 0bdfff8d 4e0833d2 5ee99373 =..~….N.3.^..s
  • Stack <—*
    0D0AFEEC 0085c610 0000008e 1296af50 0d0aff14 ……..P…….
    0D0AFEFC 008330b1 000aff08 016347f8 01048972 .0…….Gc.r…
    0D0AFF0C 0d0a0000 8d784ba6 0d0aff30 0088e51a …..Kx.0…….
    0D0AFF1C 00000000 127c0e00 032d5460 00000002 ……|.`T-…..
    0D0AFF2C 127c0e04 0d0aff44 0064742f 00000000 ..|.D…/td…..
    0D0AFF3C 032d5460 00000000 0d0aff7c 008994fd `T-…..|…….
    0D0AFF4C 127c0e00 8d784bce 00000000 032d5460 ..|..Kx…..`T-.
    0D0AFF5C 032d5460 80000003 0d0aff50 0d0af520 `T-…..P… …
    0D0AFF6C 0d0affc4 00899660 81204942 00000000 ….`…BI …..
    0D0AFF7C 0d0aff88 008995a5 00000000 0d0aff94 …………….
    0D0AFF8C 7546339a 032d5460 0d0affd4 775a9ef2 .3Fu`T-…….Zw
    0D0AFF9C 032d5460 7b6cddd8 00000000 00000000 `T-…l{……..
    0D0AFFAC 032d5460 80000003 754876f7 754876f7 `T-……vHu.vHu
    0D0AFFBC 0d0affa0 0d0af524 ffffffff 775e71d5 ….$……..q^w
    0D0AFFCC 013fe73c 00000000 0d0affec 775a9ec5 <.?………..Zw
    0D0AFFDC 00899523 032d5460 00000000 00000000 #…`T-………
    0D0AFFEC 00000000 00000000 00899523 032d5460 ……..#…`T-.
  • Error Logs <—*
    Warning: changing size of versioned file 0×00003a5c:0×00002ec4 from 483724 to 296051
    Warning: changing size of versioned file 0×000029bc:0×0000081c from 483757 to 198348
    Decode was cancelled in the middle of a file-load (0×000484730). Corrupted?
    File size mismatch from archive for 0×000484730; expected = 11972, actual = 0
    File 0×00048473 not found in main archive.
    Deleting file 0×00048473
    Failed to load file 0×000484730
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×0df4
    Version = 9.18.0013.0479
    Description = NVIDIA GeForce GT 540M
    Compat = 0×00100800
    VidMem = 4050 MB

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