Showing Posts For bitts.9873:

Fear of Losing My Account!!!

in Account & Technical Support

Posted by: bitts.9873

bitts.9873

Recently My friend had a problem with his account. I purchased the game for him off of https://buy.guildwars2.com/ with my debt card back in May as a GIFT and last week his account was suspended without notification. He submitted a ticket which took forever to get a answer back. Finally after a few days with no clear answer your support team responded to his ticket explaining that his game was purchased using a stolen debit card and was thus flagged as a fraudulent charge, and that his account was banned as a result of the fraudulent purchase. The money was refunded to MY account without any notification to neither of us. I repurchase the game for him again to get his account back. He got his account and characters back but now I’m AFRAID that the same thing will happen to my account or my girlfriends. I called my bank today and they told me there was NO problems with my account or card. Except the banker told me that when I renewed MY debit card the banker accidentally marked it as stolen/lost INSTEAD of REPLACED. In short I purchased the game for him and I in May and my card Expired in July, So I’m Writing this in fear of the same thing happening to me.

Deleted Email Serial Code!!! Game asking for verifacation

in Account & Technical Support

Posted by: bitts.9873

bitts.9873

I Pre Purchased GW2 when it first came out and after I made my account I deleted the email. I didnt think I was going to need the serial code later on since it was attached to my account. Now that game is asking me for my serial code to verify and I dont have it. What do i do?!?!?!?!?

Halloween pumpkin carving I did this weekend

in Community Creations

Posted by: bitts.9873

bitts.9873

Very awesome! nice work. CC Dalmarus why do you say the subject might be a little biased?