Guild Wars 2

I was playing GW2 when I got a black screen so I closed the game, Now when I log in and use my authenticator it takes several minutes until it says cannot connect to log in server. I am connected to the internet and can play other mmos. I’m on a college campus and my roommate plays GW2 all day and he is not having this problem. Any help. I’ve submitted a ticket and I was told to remake it in technical issues, I did and got no response.

Temple of the forgotten god needs to be fixed, repeatedly I have tried to do this quest and every time I do there are multiple mobs spawned in the walls causing me to either have to use the only skill that can penetrate the wall every 10 seconds slowing me down or I have to quit completely because the npc that is in the quest flows into the wall, dies and the enemy fighting her gets stuck. Even the ancient cudgels found around the map knocks spawns through the wall. Once I was downed by an enemy and used my thief kick and knocked the enemy into the wall, never to be seen again. My latest find was that the second trial enemy got stuck in the wall but died instantly, dropped the item needed to use the second orb, I picked it up and used the orb and nothing happened, no door, no cut scene, no enemies.

Every time I fight him I am about to take him down he just walks back to where he originally was located and heals his full hp, at this point he just walks back and kills the npcs assisting in the quest leaving me to attempt to solo it where that is impossible for me, so when I replay the mission the same thing happens he has about 20-10 percent of his health and he just casually walks back to his spawn and kills everyone.