Showing Posts For chanel.3425:

Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: chanel.3425

chanel.3425

Same problem here. This is my GF’s account and I’m having trouble logging into mines. They sent me a link with a new password but its still requiring me to do an email authentication, except I am not receiving any, and I checked all the folders of my email, and all that stuff. I can’t even choose the option of
" DISABLE LINKED AUTHENTICATION
Use this button if you are unable to complete the authenticator verification process for any reason. This removes any linked authentication from your account, be it e-mail or mobile authentication. This will greatly reduce the security of your account."

It’s grayed out and I can only try to change my password and even then I don’t get any emails to attempt to. I know it’s only been a day, but I don’t have too much time on my hand to actually play, and the only time I do have, I’m wasting it on trying to fix my account. Please help.
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