Reading this forum makes me so angry!
You guys at ANET are doing a very good job! Fix the problem, make sure to hold back the rewards until you are 100% sure that it will not further worsen things and just do your thing.
People complaining and being rude on this forum should try working as a professional s/w dev (no, the static HTML website you did in 4th grade does not count) to understand that it is not as easy as just to ‘check a flag’ – wow. If it were that easy, ANET would have fixed it already.
Just be patient, enjoy the game and stop complaining.
It is not like your missing out on anything!