Guild Wars 2

VirtualBS.3165:

That is most probably a ram timing issue when running on dual channel with 4 dimms. Try running the mems with more relaxed settings, or using a different divisor (or slightly upping MCH voltage if needed).

Could you clarify “more relaxed settings”? Messing with the RAM settings in BIOS is a bit new to me

VirtualBS.3165:

A good starting point for you: http://forums.tweaktown.com/gigabyte/27140-ga-p35-ds3l-memory-settings-i-just-need-stable-machine.html

Unfortunately (or fortunately, one would think!), my RAM settings are already correct as far as I can tell. Timings are accurate (5-5-5-15 in my case), MCH voltage is already upped 0.1v as recommended.

Even so, really appreciate the help!

So, probably because I was so certain it wasn’t possible, it looks like my problem is RAM related, and Guild Wars 2 is the only application that notices.

Running Memtest86, I encountered literally millions of errors on my RAM when all 4 sticks were installed (8 gigs total, which is the max that my motherboard can support).

But when I tested every stick and every slot individually, no errors. If I leave up to 3 sticks installed, memtest still finds no errors, and GW2 runs fine for hours.

The only issue I can find is that my BIOS and memtest report the total installed memory as 8.19 gigs, rather than the flat 8 that Windows shows. Is it possible that I am just slightly over the max my mobo can handle, and this is causing the issues? Or is 200 megs of RAM just rounded off normally, and I have some other issue somewhere?

Thank you very much for gathering so much information – I really do appreciate it, and I’ll start working through the possibilities you’ve mentioned.

I have to point out, though, that it seems extremely unlikely to be a hardware issue on my end. I’ve gone back and tried several other games (Skyrim, Battlefield 3, Diablo 3, Star Wars: The Old Republic) and they all play fine on this machine, going for hours without crashes. Guild Wars 2 is the only game/application that is experiencing these frequent crashes.

Searias.9601:

Check if your Powersupply is working right.

It is. I recently bought a brand new 850 watt PSU (building a new machine soon), but I’ve tried the old 800W one as well. Identical results.

Idolicious.6091:

First question: Any hardware overclocked (CPU, GPU, Memory, etc.)?

Not at the moment. My newer graphics card is factory OC’d, but my older one isn’t. Doesn’t seem to make a difference between them.

Idolicious.6091:

You really need to list full system specs!

That’s why I posted my dxdiag

Still crashing, but I’ve seen some new error messages that hadn’t come up before. Updated ArenaNet.log attached.

I have also tried downloading all available Windows updates, but this had no discernible effect.

And here is my current dxdiag, running the older GeForce 8800. As mentioned, I have also run the game with an EVGA GeForce GTX 570, with identical issues.

Guild Wars 2 crashes constantly on my home machine. I have not noticed any consistent in-game activity or action that precedes the crashes. Uptime can be just over a minute, to ten minutes, to (very rarely) 20-40 minutes. I do not have overheating in either my CPU or GPU, and I have tried two different graphics cards (GTX 570 and GeForce 8800) with identical results. I am running the latest drivers for the graphics cards.

I should note, these issues went away for about five days, from Monday evening 8/27 to Saturday morning 9/1. I initially credited it to the new beta drivers Nvidia released on 8/27, but since the crashes returned, it seems likely that something was changed in a GW2 patch on Monday that was changed again in the patch on Saturday.

Edit: I should also note, for the majority of crashes (say, 70%) the game simply dumps to desktop without a freeze or hitch, with the ArenaNet crash log submission tool up. In about 20% of cases, the game freezes solid, and I have to bring up task manager and kill it. In rare cases, it gives a full on blue screen, often with an error message of irql_not_less_or_equal (It may have always been this message, but I don’t always get to see the full text before the PC reboots).

Edit 2 I do not run AVG.

I have attached my crash logs. If I don’t have the most submitted crash logs of anyone in the game, I’ll be surprised