Guild Wars 2

April 15th

Your welcome

……WOW, I need go HOme to play

Gaile Gray.6029:

If you need to reach support, please submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.

Thank you Gaile, the next day someone was able to change the email address. After reading through the forums, I find my self very embarrassed I fell for phising email awhile back. I did submit the ticket and provided the info requested. Got my account back

Thank you very much staff of gw2.

Inculpatus cedo.9234:

Um…well, the best advice I could give is to change your password. It is either a phishing email, or someone has contact CS and asked to have the password on your account changed.

You can contact CS and explain the situation to them, and ask their advice. Top of Page – Support – Submit a Request. Good luck.

I got you message I can not write back due to spam ??

I write back to you here

I thought you work there. You always help, sorry.
Thank you for helping

Thank you for fast reply. You do good job here

Inculpatus, what should I do. Can you check for me of real email

Or not worry about it ?

I just check my emails. It said I have requested a password change.
There was a link to change it. I did not select any link. At the end it says

" If you didn’t request a change, please disregard this e-mail and your password will stay the same."

Not sure if this is a real email or not. I wonder if my email is not safe.

I have not requested to change my password