Guild Wars 2

Problem: Game will freeze up every 5-10 minutes, no pattern, just randomly. Video will freeze, the Guild Wars client will grey out and a box will display “not responding”. Audio such as music, sound effects, battles, etc around me will continue as normal. No specific action, event, character, etc triggers it. Occasionally the NVidia kernel will recover and display a message that is has crashed and recovered, other times, nothing.

Fullscreen: Often I will need to reset the pc as the screen will black out.
Windowed / Windowed fullscreen: Client freezes and I can end task it. See above under ‘Problem’ for details.

Things I have tried:

- Downgraded Nvidia drivers to previous generations, spanning an entire year of releases.
- Setting Nvidia performance to max, instead of ‘adaptive’
- Played with Guild Wars Graphics settings, FXAA, Blurs, Presets, render samplings, etc.
- SFC on my windows, no errors
- check disk on my drive, no errors
- HD Tune sector drive and general health checks, no errors
- Reformatted PC, fresh install
- Disabling all graphical effects for Windows
- Different levels of Page File / Swap capacity
- Disabling one of my two monitors, only using monitor 1, only monitor 2.
- Underclocking my memory, altering RAM timings, altering various system voltages
- Disabling any overclocks, including Speed Step auto overclock.
- Running GW2 off a flash drive
- Repairing the gw2.dat file
- Defragging the gw2.dat file
- Deleting and re-downloading the gw2.dat file

Things yet to try:

- Running a different OS
- Running the game directly off the integrated graphics
- using generic mouse and keyboard
- Running gw2 in a Virtual Machine or in a sandbox
- Giving up and playing other games.

No other games, programs, apps, etc cause any issues with my machine. Every other.. everything, runs fine. Games like Borderlands 2, to Alien Isolation on MAX no issues. Old games like Deus Ex, Quake, Minecraft, no issues. Photoshop, Premier, Youtube, Blue-Ray rip movies, no issue. Not a kitten hicup anywhere from anything that would lead me to believe my pc is having a problem. I only recently came back after a 2 year break and the pc I used to use has long been replaced.

I am at my wits end. Is there a program I can attach to my kernel drivers or directly to GW2.exe to capture any information that may help me find a solution? I’ve tried a user-level full memory dump but the dmp file gives absolutely bugger-all useful info.

Attached is a DXDIAG report. Anet, please help.

Edit: I can reliably reproduce the issue and I have made a quick screenshot guide for others experiencing this problem to try. if it crashes you to, we might be able to help Anet squash this quicker.

http://s000.tinyupload.com/download.php?file_id=49624679448825952544&t=4962467944882595254453638

LOLer.2980 did you try the screenshot walkthrough i made? Can you get the crash to happen at around the same area?

Basically through a week of petitions, Anet says its my machine at fault here and if there is in fact an issue common amongst several players, it proves that it is on their end.

Also, i have 2 videos uploaded: Both show case the crash and how to replicate it.